/ Begin Your Bridal Journey

Contact & Policies

Find answers to your questions, connect with our atelier, and understand our transparent policies for gown timing, alterations, and shipping.

Reach Out

Direct Atelier Inquiries

The Bridal Maison is an online-based bridal atelier. For all inquiries, appointments, gown consultations, and questions, email is the best and fastest way to reach our team. Please allow us time to respond to your inquiry.

Transparency

Atelier Policies & Guidelines

Understanding our made-to-measure process ensures a seamless and joyful journey to your dream gown. Review our policies for timing, alterations, and shipping.

Gown Timing & Rush Fees

Made to Measure & Alterations

Returns & Worldwide Shipping

Our standard timeline is 3+ months. Rush orders: 12 weeks ($500 fee), 8 weeks ($700 fee). Subject to availability and approval for your tailored proportion.

Made to Measure uses your individual proportions, but alterations are expected. We do not provide alteration services; please budget separately for your refined silhouette.

All The Bridal Maison gowns are final sale and non-refundable. We ship worldwide from Seattle, WA. US: $75, International: $120–$170.

Your Gown, Your Vision, Your Story

At The Bridal Maison, every gown is created with intention, attention to proportion, and your unique bridal vision in mind. Your dream dress, beautifully yours.